Every great doctor has a fantastic receptionist.

A welcoming voice, a friendly ear, and an eye for organisation.

Appointmaid offers all the benefits of a first-class receptionist, at a fraction of the cost.

How does Appointmaid work?


A member of our experienced Appointmaid team will answer all calls to our practice Monday to Friday. Hours are dependent upon which package you choose (voicemail after hours).

  • We respond promptly to your calls, with a personalised greeting tailored to your practice – “Hello this is Dr Jones’ practice, Mary speaking”
  • We schedule your appointments and provide a shared calendar that you and your staff can access and edit
  • We remind patients of their appointment with you, tailoring our service to your practice (we recognise that SMS reminders may not suit the patient demographics of your practice)
  • We offer all the services that an in-house receptionist would provide.

Who will love Appointmaid?


Proceduralists, physicians & surgeons – with theatre lists or consultation rooms in a variety of locations. All clinicians – who want to project a professional image and keep overheads low when using sessional rooms.

Allied health and other health practitioners – who need to keep overheads down.

Clinicians with staff on holiday or leaving the job – we can step in so that your practice doesn’t miss a beat.

Appointmaid is tailored to your practice and reflects your way of doing things.

What does it cost?


Appointmaid represents great savings and peace of mind because we take on all of the responsibility for staffing your practice, answering your calls and efficiently managing your appointments and billings. We offer full-time and half-time packages which are a fraction of the equivalent in house cost. To find out more contact us today.

Find out more about Appointmaid.

Contact us today to sign up for Appointmaid.

The Synapse team has links to many parts of the globe, so we may be able to assist your non-English-speaking clients when they ring for an appointment. We speak the following languages: Mandarin, Cantonese, Vietnamese, Hindi, Spanish, French, Tamil, Telegu, Malayalam, Macedonian, Arabic. Let us know if we can help.