Connect with us.

Discover all about what’s been going on in our world.
Choose from Latest News, Publications, Team Talk or watch our Videos.
Read about Events from Advance Health, a forum focused on healthcare networking, comprising of hot topics, interactive panel discussion and engaging networking interactions.

Private health insurance policy: a dog’s breakfast?

27 Sep 2017

After recent media reports many healthcare and consumer groups have asked for a comprehensive enquiry into “junk” health fund policies.

In this article Margaret surmises that there is no such thing as health fund policy Nirvana.  https://croakey.org/private-health-insuranc…

Australia’s Only Medical Billing Rules Engine

21 Sep 2017

Australia’s Only Medical Billing Rules Engine

Medical billing and clinical coding are some of the most complicated, frustrating, time-consuming tasks in the Australian health system. With a range of different funding sources and labyrinthine rules for different practitione…

India’s workforce and skills put Aussies on notice (ABC Interview featuring Synapse CEO, Margaret Faux)

19 Sep 2017

India’s young population is set to dominate Asia’s workforce, and not just in low paying jobs that are increasingly being disrupted by artificial intelligence.

With overseas competition taking on higher skilled jobs, Australia’s workers of the future will need to adapt qui…

ABWI 2017

12 Sep 2017

Synapse Medical Services were delighted to recently take part in the second Australia Business Week in India (ABWI) which took place across various cities from 28 August to 1 September 2017. The event was superbly organised by Austrade and it was an honour to be part of this …

Synapse’s health fund form filling software is here

14 Aug 2017

Synapse Medical Services has a new service – Synfilla!
Need to get registered with the health funds and Medicare but don’t know where to begin and can’t face the paperwork? Look no further, Synfilla is here!

Our Synfilla software will instantaneously complete all Me…

Careers in Medical Administration

18 Jul 2017

Careers in Medical Administration

 

Medical administration is the umbrella term encompassing all the detailed data and communication procedures and tasks that are vital contributions to safe and effective healthcare. There are many exciting and diverse career opportu…

Synapps version 2.3.4 is here! 7864 billing rules and counting…

10 Jul 2017

Synapps version 2.3.4 is here! 7864 billing rules and counting…
Synapse Medical Services is delighted to announce that this week we released version 2.3.4 of Australia’s most comprehensive medical billing app, in which our rules engine has been substantially expanded.

The…

Behind the headlines on hospital waiting times lies a murky story about lack of structural accountability

20 Jun 2017

Recent Australian Institute of Health and Welfare report reveals that patients in public hospitals with private health insurance have short waiting times for elective surgery than those without private health insurance. Margaret explores behind the headlines in this article.

h…

Synapse Connect June bulletin

14 Jun 2017

Welcome to the June edition of Synapse Connect.

As is always the case, there’s been lots happening at Synapse in the last couple of months. We have new sessional rooms about to open, new staff joining our ever growing team of health insurance and administration experts, a ne…

Important changes to Medibank Private no-gap and known-gap T&Cs

29 May 2017

From 1st May 2017, Medibank and AHM made changes to the terms and conditions for participation, in their GapCover scheme.

Important changes to Medibank Private no-gap and known-gap T&Cs
 

 

A summary of these changes:

The provider agrees that th…

Synapse Connect March bulletin

23 Mar 2017

Welcome to our new, Synapse Connect bulletin. We know how busy you are so we’re keeping it short, slick and synaptic!

We have four exciting pieces of news to share with you including:

1.
Sessional rooms – If you’re looking for sessional rooms in premium locations…

Synapse Newsletter January 2017

25 Jan 2017

Welcome to our first newsletter for 2017 and Happy New Year!
We hope you managed to steal some downtime over the holidays and have returned refreshed and ready for 2017.

Here at Synapse, we are already off to a flying start with a burst of new clients joining us to get their …

Increasing Medicare rebates in the bush will not decrease patient out of pocket costs. Here’s why.

20 Jan 2017

A Ministerial Advisory Committee on private health reform has proposed an increase in Medicare rebates as a way of reducing out-of-pocket costs when rural patients require inpatient services. It seems logical but will it really achieve its objective? In this article Margaret expl…

Newsletter, December 2016

19 Dec 2016

Welcome to our last newsletter for 2016.

At the end of our seventh year in business we have never been more focused as we expand our service offerings in ways I would never have imagined when I started Synapse with two people in my front room in January 2010. All services cont…

Lies, damned lies and Medicare bulk-billing rates

28 Nov 2016

In this article recently published in The Medical Republic, Margaret Faux discusses the myth that 85% of GP services are bulk billed. Please click on the below link to read this fascinating article.

http://www.medicalrepublic.com.au/lies-damned-lies-medicare-bulk-billing-rate…

It’s time to celebrate because Synapps 2.2.0 is finally here!

7 Oct 2016

It’s time to celebrate because Synapps 2.2.0 is finally here!

As promised our new and improved app version 2.2.0 is now available from the app store:

Once you have download version 2.2.0 of Synapps you will immediately see the changes we have made to make your bi…

Important: Latest version of Synapps – version 2.2.0 – will be released next week

30 Sep 2016

We are excited to announce that our latest version of Synapps – version 2.2.0 – will be released next week. We have been working tirelessly on improving the app, always remaining strongly focused on compliant billing.

In addition to minor bug fixes and enhancements, please…

Newsletter, September 2016

25 Sep 2016

Well spring has sprung but you would be forgiven for questioning that, with temperatures still in the teens in Sydney, Adelaide and Melbourne!

There is a lot to tell you, as there has been much happening across the Synapse teams over the past few months. We have been busily wo…

Privatising the Medicare payment system: What are the risks?

8 Jul 2016

In this podcast recorded live on ABC overnights Margaret Faux discusses the federal government’s plans to privatise Medicare in the context of the 2016 Federal Election….

Is after hours care keeping patients out of emergency departments?

4 Jul 2016

Medicare expenditure on after hours GP services has risen dramatically in the past year. But does it really keep patients out of Emergency Departments. Margaret Faux chatted with Ellen Leadbeater on 2SER FM’s Think Health about the rise in after hours care. Listen to the full tra…

Privatisation of Medicare is risky business

28 Jun 2016

We have come to expect that our politicians will dismiss each other’s policies as scaremongering when it’s expedient to do so. But we demand more of our journalists, whose job it is to provide balance and perspective. Last night the ABC let us down in this regard when it comes …

If bulk billing stops patients will pay full fees upfront

17 Jun 2016

Margaret Faux’s recent Croakey post, republished on the Medical Republic, explaining the devastating impact an end to bulk billing will have on patients. Read the full article on medicalrepublic.com.au…

Newsletter, June 2016

8 Jun 2016

Welcome to our winter newsletter. We recently launched an exciting new service at the AMA National Conference, where we were the platinum sponsor. It represents further innovation and a response to demands for flexibility and tailored solutions. You can now have the Synapse medic…

Medicare rebate freeze will hit patients harder than they realise

6 Jun 2016

In this recent Croakey article, Margaret Faux explains the real impact of the freeze on patients and how use of the term ‘co-payment’ is misleading and often poorly understood.

Read the story in full on Croakey.org…

AMA Conference 2016

26 May 2016

We are pleased to be this years Platinum Sponsor at the AMA National Conference for 2016.

This year, organisers have confirmed a conference that looks better than ever. They have lined up exciting speakers, interactive sessions, master class CPD sessions all within a famil…

Newsletter, April 2016

14 Apr 2016

 

The year has definitely kicked off with a bang for Synapse! We have a new website which will be launched later this week, and we have news on app developments, the rapid growth of Appointmaid and more. We have also opened a brand new large scale delivery centre to man…

Tap and gone: Outsourcing Medicare (ABC Interview)

17 Mar 2016

Will outsourcing Medicare payments lead to privatisation? Phillip Adams of ABC’s Late Night Live asks just this of Margaret Faux – as US outsourcing firm, Accenture, rumours to be interested in tendering for Medicare’s payment systems.

‘Healthy is the new wealthy’ is one of …

Outsourcing Medicare: Will a ‘tap and go’ approach lead to Medicare being tapped and gone?

17 Feb 2016

In this recent Croakey article, Margaret Faux challenges the Government’s position and argues that the proposal to outsource Medicare payments could lead to long-term and irreversible changes to the fundamental nature of Medicare.

Read the story in full on Croakey.org

&nb…

Outsourcing Medicare payments to private sector “beggars belief”: expert

11 Feb 2016

Our very own Margaret Faux answers some questions for journalist Kate McDonald of PULSE+IT, as the story breaks that the Australian government is looking at privatising or outsourcing Medicare claiming and payments.

The idea of outsourcing the notoriously complex Medicare paym…